Question 1

Can you provide a certificate of insurance?

Accepted Answer

Yes, before the first visit and again at every renewal, without you having to chase it. Send us the certificate holder details and any specific endorsement requirements and we will get it over.

Question 2

Can you handle several properties on one schedule?

Accepted Answer

Yes. Multiple sites can be run as a single route with one schedule, one contact, and one consolidated invoice. That is usually simpler for you and cheaper than treating each property as its own account.

Question 3

How do you handle resident or tenant complaints?

Accepted Answer

We would rather you never get one. Our crews report issues to you the same day they see them, so you can act before someone else raises it. If a complaint does come in, call or text Francisco and we will address it on the next visit or sooner if it is urgent.

Question 4

Do you work outside business hours?

Accepted Answer

Yes where it is needed. Retail frontages and office parks are often better serviced early, before customers and staff arrive. Tell us your constraints and we will build the schedule around them.

Question 5

How does billing work?

Accepted Answer

Commercial maintenance is invoiced monthly against an agreed scope. Extra work such as irrigation repairs or installations is quoted separately and only starts once you approve it in writing. No surprise line items.

Question 6

Is there a long contract?

Accepted Answer

We work to a written agreement so the scope and price are clear for both sides, with a fair notice period. We are not interested in locking anyone into something they want out of, because the work should be the reason you stay.

Grounds maintenance that does not need chasing

A fixed route

Your properties get set service days. The schedule is agreed up front and we keep to it.

Insurance on file

Certificate of insurance provided before the first visit and at every renewal, without being asked twice.

One point of contact

You deal with Francisco. Not a dispatcher, not a rotating account manager.

Problems reported

Broken heads, dying plants, and safety issues come to you from us, before a resident or tenant finds them.

Your job is easier when the landscaper is boring

Commercial and HOA Grounds Care

Property types we are set up for

HOA communities

Common areas, entries, and streetscapes

Retail centers

Frontage and parking islands kept presentable

Office parks

Entrances, walkways, and shared green space

Industrial sites

Perimeters, yards, and weed control

Multifamily

Grounds that residents see every day

Management portfolios

Several properties on one schedule and one invoice

What we handle on a commercial site

Routine grounds care

Mowing, edging, string trimming, and full blow down of walkways, entries, and parking areas on a set schedule.

Irrigation management

Zone checks, head and valve repairs, leak detection, and seasonal controller programming across the whole site.

Shrub and hedge work

Scheduled pruning and shaping so borders, entries, and signage stay clear and presentable year round.

Seasonal cleanups

Leaf and debris clearing, storm cleanup, and pre inspection tidy ups ahead of walkthroughs or board meetings.

Installations

Bark, mulch, decorative rock, weed barrier, planting, and sod replacement for common areas and frontages.

Multi site routes

Several properties under one schedule, one invoice run, and one point of contact.

What we need to quote your site

Send these four things and we can usually come back with a proposal quickly. If you would rather walk the site together, we will meet you there.

Site address

Or the list, if there is more than one

Rough turf area

An estimate is fine, we will verify

Scope you need

Mowing only, or full grounds care

Frequency

Weekly, every other week, or monthly

What managers ask us first